Latest Guidance on Shopping Safely with Morrisons

To our millions of customers.


Since the start of the pandemic, we have introduced and maintained safety measures in all our stores. Following the most recent government guidance in England, we wanted to update you on everything we are doing to keep our customers and colleagues safe in our shops.


In line with government guidelines our colleagues and customers are advised to wear a face mask in our shops. We have reminders of this across the store, and any customers who have forgotten their mask can ask a colleague for one.


Home Delivery Drivers, Doorstep Drivers, and Colleagues completing the customer collection for Click & Collect Orders are also required to wear a mask unless medically exempt.


We are cleaning our stores and sanitising trolleys and baskets frequently throughout the day, and welcome stations at our store entrances are available for customers to sanitise their hands, baskets and trolleys. Sanitiser is also available around the store, and at checkouts. We have protective screens at checkouts, kiosks, customer service desks and in our cafes and petrol stations to keep customers and colleagues safe.


Thank you for shopping with us, and for helping us keep everyone safe.


We will update this page when we get more information, or you could access our Help Hub, which also contains some useful information at www.morrisons.com/help



Your Morrisons Team